SAP Knowledge Base Article - Public

3387252 - “autoOrderApproval” enabled > Class approval/registration is not auto approved

Symptom

The Learning user enrolled in a class, while the “autoOrderApproval” setting is enabled, and the registration was not automatically approved.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Navigate to the Learning user side >
  2. Search for the desired item >
  3. Access its class >
  4. Enroll in it and note that the registration is pending approval.

Cause

The approval is not being directly approved because the class has a required approval process. 

If the class requires an approval process, then the approval/registration would be pending until the approval is granted via the approval process.

Resolution

When set to “true”, the “autoOrderApproval” setting would have an impact when buying an item. In this case, the order would be approved right away.

See Also

FINANCIAL 

Approval Processes in Learning

2615745 - Learning Approval Processes - SAP SuccessFactors User Assistance Documentation Links

Keywords

autoOrderApproval, true, enabled, class, approval, enroll, enrollment, registration, not, automatically, auto, approved, pending, process, buy, price , KBA , LOD-SF-LMS-TAP , Approvals , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-COM , Commerce , Problem

Product

SAP SuccessFactors Learning all versions