SAP Knowledge Base Article - Preview

3387253 - MS Dynamics CPI Adapter gives empty response for any type of queries

Symptom

In the scenario there is a MS Dynamics CRM adapter that was downloaded from SAP Marketplace. The connection is working fine but there is no data retrieved for any of the queries Basic/Advanced/Fetch XML, the following XML is the payload of the response:

<?xml version="1.0" encoding="UTF-8"?><response><entry><odata.context>https://XXX.dynamics.com/api/data/v9.1/$metadata#accounts</odata.context><odata.count>0</odata.count></entry></response>


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Environment

  • SAP Cloud Integration
  • SAP Integration Suite

Product

Cloud Integration all versions ; SAP Integration Suite all versions

Keywords

CPI, Cloud Integration, HCI, Integration Suite, MS Dynamics Adapter, MS Dynamics CRM adapter , KBA , LOD-HCI-PI-CON-TPRO , Partner Adapters ( Adapter Basic / Advanced packs) , Problem

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