SAP Knowledge Base Article - Public

3387306 - No response when clicking on DPCS link in the Data Capture Form - Recruiting Marketing

Symptom

When clicking on the Data Privacy Consent Statement (DPCS) link in a Data Capture Form, nothing happens.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Access the Landing page
  2. Enter all the required fields in the Data Capture Form
  3. Click on the DPCS link
  4. Nothing happens when clicking on it

Cause

A possible cause is that there's a custom code added to the RMK website.

Resolution

Please remove the custom code under to Career Site Builder > Appearance > Global > JavaScript > Head JavaScript and click on the Save button.

See Also

2573994 - Custom JavaScript Code in Career Site Builder - Recruiting Marketing

Keywords

dpcs, nothing happens, click dpcs link, click dpcs, dcf, dpcs dcf, dpcs data capture form, no response dpcs , KBA , LOD-SF-RMK-CRM , Data Capture Form, Email Layout, Email Campaign , LOD-SF-RMK-CSB-STY , Global Styling, Site Settings, Headers, Footers , Problem

Product

SAP SuccessFactors Recruiting all versions