SAP Knowledge Base Article - Preview

3387346 - Manage Templates - "Cannot read properties of undefined (reading 'count')" or Application Error when Editing Candidate Profile Template - Recruiting Management

Symptom

  • "Cannot read properties of undefined (reading 'count')" when trying to edit sm-mapping using Manage Templates tool.
  • An application error occurred when trying to Save As Draft or Publish a Candidate Profile Template.


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Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

RCM, CPT, candidate profile template, data model, employee profile, sm-mapping, succession, save, error, org.json.JSONObject$Null, fingerprint=41b2b78faa4e9eeb6ab8cfbb0244b4ac6bc92ace , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

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