SAP Knowledge Base Article - Public

3387349 - Store Layout Image Not Visible for Mobile App in Perfect Store Engagement Map

Symptom

You would like to know if it is possible to make the store layout image visible for Mobile App in Perfect Store engagement map. 

Environment

SAP Cloud for Customer 

Reproducing the Issue

  1. Go to Visits Workcenter.
  2. Open a Visit.
  3. Go to Actions.
  4. Click "View Perfect Store Execution".
  5. Store layout image is visible in Web (browser), but not in Mobile. 

Cause

Currently, we don’t support store layout image in Mobile. In browser and in iPad it is working fine. 

Resolution

This is the current expected behavior of SAP Cloud for Customer.

  1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
  2. If you are a customer:

Contact your Account Executive. Check the link https://www.sap.com/services/innovation.html#contact-us.

An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.

Keywords

Store , Perfect Store , Visits , Image , Mobile , Phone , Visible  , KBA , LOD-LE-PSP , Perfect Store , How To

Product

SAP Cloud for Customer core applications 2308