3387469 - Employee filter in Manage Clock In Clock Out UI does not work for multiple employment employees

For concurrent or global employment employees, where there are multiple employments assigned, it is not possible to search for their time events from Manage Clock In Clock Out by filtering from Employee field.

Error 'Invalid entry' will display in Employee field when you directly search with username of secondary assignment.

When searching with username of primary assignment, empty time events list returned although the employee is returned in Employee field when searching with primary assignment username.

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SAP SuccessFactors Time Tracking - Clock In Clock Out

1. Go to Manage Clock In Clock Out.
2. Search for time events by filtering Employee.

This is a known issue.

Product Engineering is investigating a solution in future releases. 

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, please refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Workaround

1. Search with Employee field empty, then system return all the time events for all employees that match the other specified filter criteria in Manage Clock In Clock Out, including the time events of concurrent/global assignment employees.
2. Click on the Export to Spreadsheet button to download the time events.
   
   Then an excel file can be downloaded with time events that system returned. 
3. Open the downloaded excel file and filter on Username field for the concurrent/global assignment employees. 

In this way, it's possible to find out the time events for the multiple assignment employees per employment level.

KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs

TIM-40518, clock, in, out, punch, manage, concurrent, global, employment, assignment, multiple, time, event, cico, invalid, entry, user, ID, userID, username, name, 2505 , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , Problem

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Time Tracking all versions