Symptom
After user is Offboarded, he/she reached to Offboarding Dashboard, but his process needed to be canceled. After it, he/she disappears from Dashboard and once trying to proceed with Offboarding from Employee Central again, message "User is already terminated on ..." appears.
Environment
SAP SuccessFactors Onboarding
Cause
Event Type "Terminated" is not deleted from his/her Job Information section on Employee Profile.
Resolution
Delete this Event Type "Terminated" from user's Employee Profile on Job Information section and perform his/her Offboarding again.
Keywords
Offboarding, Cancel, Canceled, User, Disappears, missing, Dashboard, can not, terminate, employee, Onboarding, OBX, EC, is already terminated on , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem