SAP Knowledge Base Article - Public

3387790 - Standard Communication Scenarios not available / 3-System Landscape

Symptom

You're not able to see all the Standard Communication Scenarios in your S/4HANA Cloud system.

Environment

SAP S/4HANA Cloud / 3-System Landscape / Central Business Configuration

Reproducing the Issue

  1. Open Display Communication Scenarios app

Cause

The necessary scope items are not active in your system. Please check below the detailed cause for each tenant: 

  • Development System (Customizing or Development Tenant)
    The tenant is still in status "Ready for Initial Deploy" in CBC, which means that the steps for the Initial Admin User are not completed yet and therefore you don't have all the default Scope Items activated. 
  • Quality System
    In order to get your system ready for use, you need to complete the steps for the Initial Admin User in each tenant. In Quality System, you need to manage the initial content transport. In your quality system, the scope items are not activated because the Initial Content Transport was not completed.

  • Production System
    The same applies for Production System. In order to get your system ready for use, you need to complete the steps for the Initial Admin User in each tenant. In Production System, you need to manage the initial content transport. In your Production System, the scope items are not activated because the Initial Content Transport was not completed.

Resolution

See Also

SAP Help Portal - Initial System Access for SAP S/4HANA Cloud in Your 3-system Landscape

Keywords

quality, production, customizing, development, tenant, system, communication scenario, standard scenario, cbc, 3-sl, initial system steps, initial admin , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem

Product

SAP S/4HANA Cloud all versions