SAP Knowledge Base Article - Public

3387790 - Not all the Standard Communication Scenarios are available | 3-System Landscape - SAP S/4HANA Cloud

Symptom

Not all the Standard Communication Scenarios are available.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

Open Display Communication Scenarios app.

Cause

The necessary scope items are not active in system. Please check below the detailed cause for each tenant: 

  • Development System (Customizing or Development Tenant)
    The tenant is still in status "Ready for Initial Deploy" in CBC, which means that the steps for the Initial Admin User are not completed yet and therefore not all the default Scope Items are activated. 
  • Test System
    In order to get test system ready for use, it's necessary to complete the steps for the Initial Admin User in each tenant. In Test System, manage the initial content transport. In Test system, the scope items are not activated because the Initial Content Transport was not completed.

  • Production System
    The same applies for Production System. In order to get Production system ready for use, it's necessary to complete the steps for the Initial Admin User in each tenant. In Production System, manage the initial content transport. In Production System, the scope items are not activated because the Initial Content Transport was not completed.

Resolution

See Also

SAP Help Portal - Initial System Access for SAP S/4HANA Cloud in Your 3-system Landscape

Keywords

quality, production, customizing, development, tenant, system, communication scenario, standard scenario, CBC, 3-sl, initial system steps, initial admin, 3SL , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem

Product

SAP S/4HANA Cloud Public Edition all versions