Symptom
Not all the Standard Communication Scenarios are available.
Environment
SAP S/4HANA Cloud
Reproducing the Issue
Open Display Communication Scenarios app.
Cause
The necessary scope items are not active in system. Please check below the detailed cause for each tenant:
- Development System (Customizing or Development Tenant)
The tenant is still in status "Ready for Initial Deploy" in CBC, which means that the steps for the Initial Admin User are not completed yet and therefore not all the default Scope Items are activated. - Test System
In order to get test system ready for use, it's necessary to complete the steps for the Initial Admin User in each tenant. In Test System, manage the initial content transport. In Test system, the scope items are not activated because the Initial Content Transport was not completed. - Production System
The same applies for Production System. In order to get Production system ready for use, it's necessary to complete the steps for the Initial Admin User in each tenant. In Production System, manage the initial content transport. In Production System, the scope items are not activated because the Initial Content Transport was not completed.
Resolution
- Development System (Customizing or Development Tenant)
Complete the prerequisites described in the documentation SAP Help Portal | Development System - Steps for the Initial Admin User - Quality System
Complete the Initial Content Transport as described in the documentation SAP Help Portal | Managing the Initial Content Transport and the Custom Business Roles Transport - Production System
Complete the Initial Content Transport as described in the documentation SAP Help Portal | Managing the Initial Content Transport and the Custom Business Roles Transport
See Also
Keywords
quality, production, customizing, development, tenant, system, communication scenario, standard scenario, CBC, 3-sl, initial system steps, initial admin, 3SL , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem
Product
SAP S/4HANA Cloud Public Edition all versions