Symptom
You're not able to see all the Standard Communication Scenarios in your S/4HANA Cloud system.
Environment
SAP S/4HANA Cloud / 3-System Landscape / Central Business Configuration
Reproducing the Issue
- Open Display Communication Scenarios app
Cause
The necessary scope items are not active in your system. Please check below the detailed cause for each tenant:
- Development System (Customizing or Development Tenant)
The tenant is still in status "Ready for Initial Deploy" in CBC, which means that the steps for the Initial Admin User are not completed yet and therefore you don't have all the default Scope Items activated. - Quality System
In order to get your system ready for use, you need to complete the steps for the Initial Admin User in each tenant. In Quality System, you need to manage the initial content transport. In your quality system, the scope items are not activated because the Initial Content Transport was not completed. - Production System
The same applies for Production System. In order to get your system ready for use, you need to complete the steps for the Initial Admin User in each tenant. In Production System, you need to manage the initial content transport. In your Production System, the scope items are not activated because the Initial Content Transport was not completed.
Resolution
- Development System (Customizing or Development Tenant)
Complete the prerequisites described in the documentation SAP Help Portal | Development System - Steps for the Initial Admin User - Quality System
Complete the Initial Content Transport as described in the documentation SAP Help Portal | Managing the Initial Content Transport and the Custom Business Roles Transport - Production System
Complete the Initial Content Transport as described in the documentation SAP Help Portal | Managing the Initial Content Transport and the Custom Business Roles Transport
See Also
Keywords
quality, production, customizing, development, tenant, system, communication scenario, standard scenario, cbc, 3-sl, initial system steps, initial admin , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem
Product
SAP S/4HANA Cloud all versions