SAP Knowledge Base Article - Public

3387892 - [SF MOB] Profile picture read as "button person" by VoiceOver


In SF Mobile App, VoiceOver reads the profile picture as "button person" instead of proper description.


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Access SuccessFactors Mobile App
  2. Go to Home Page using VoiceOver until reaching profile picture
  3. It will be announced as button person


This is a known limitation within mobile Profile Feature, which was developed some time ago without accessibility scope address. 

Our product team is currently in the process of reimagining Profile Feature with plans to release an updated version in the first half of 2024.

See Also

2364691 - Person Accessibility Settings for SuccessFactors - SAP for Me


accessibility, button person, profile picture mobile, VoiceOver, INC6103907, WCAG: 1.1.1 , KBA , LOD-SF-PLT-MOB , Mobile Issues , LOD-SF-PLT-WAC , Web Accessibility Control , Problem


SAP SuccessFactors HCM Core all versions