SAP Knowledge Base Article - Public

3387913 - No data is displayed when filtering by 'Serial Number Profile' in app 'Manage Product Master Data'

Symptom

A Product is maintained with a 'Serial Number Profile' ( MARC-SERNP ) but not found when searching for it using the filter 'Serial Number Profile' in app 'Manage Product Master Data'

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"

Environment

  • SAP S/4HANA Cloud Public Edition
  • Master Data

Reproducing the Issue

  1. Open app 'Manage Product Master Data'
  2. Click on button "Adapt Filters"
  3. Search for 'Serial Number Profile'
  4. Click Select
  5. Press button OK
  6. In the Field , input a 'Serial Number Profile' 
  7. Press button Go
  8. Search results show message 'No data found. Try adjusting the search or filter parameters.'

Cause

The 'Serial Number Profile'  which is displayed in the Adapt filter window is not 'Serial Number Profile' ( MARC-SERNP ) found on the Plant Facet View but the field  ( MARA-SERIAL ) which is Extended Warehouse Management Specific.

EWMSErial.png

                                                                      Serial Number Profile field used by Filter in Manage Product Master Data

The filter bar generally supports only fields that can be mapped to only one material.

Plant specific fields are not possible for this functionality

The ERP serialnumber profile (MARC - SERNP) defines a serialnumber requirement per document/business process. The EWM serial number profile (MARA - SERIAL) defines the serial number requirement level: serial numbers on stock, serial numbers on warehouse number level, serial numbers for document item.

Resolution

System works as Designed

To search for products by 'Serial Number Profile'  (  MARC-SERNP ) , please consider using the following workaround :

  1. Open app Export Master Data
  2. Input Serial Number Profile (MARC-SERNP) in the 'field Select Specific Fields'
  3. In the 'By Selection Criteria'  section - input the Serial Number you want to filter by
  4. Press button 'Export'

Keywords

MARC-SERNP , MARA - SERIAL , 'warehouse number level' , 'Export Master Data' , KBA , LO-MD-FIO-MM , Fiori UI for Product Master , SCM-EWM-MD , Master Data , Problem

Product

SAP S/4HANA Cloud Public Edition all versions