Symptom
You have added a Kanban Tile to the Homepage and have seen that when clicking on the Kanban the List shows a different count.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Open WOC Homepage
- Navigate to the created Kanban
- Click on any of the counts in one of the Kanban Column
The OWL will get opened and a different count is shown compared to the Kanban Count or when switching pages the count changes for the list.
Cause
The query you have selected in the Kanban has a query parameter for the same field as you have used as an attribute in the Kanban.
Kanban configurations in which the parameter of a query and the attribute that we are clicking on in the Kanban are same as an example "Status" such Kanban configurations cause inconsistencies and are currently not supported
Resolution
Check your query parameter and remove the parameter for the field you have selected as an attribute in the Kanban.
Keywords
Homepage, Kanban, Count, Query, , KBA , AP-RC-UIF-RT , UI Framework Runtime , Problem