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3388422 - ESR/ID are not able to launch due to error "Unable to load resource"

Symptom

While accessing Enterprise Services Repository (ESR) or Integration Directory (ID), you get error "Unable to launch the application". 

  • When you check the error details after accessing ID, you can see exception as below: 

    com.sun.deploy.net.FailedDownloadException: Unable to load resource: http(s)://<host>:<port>/dir/directory/com.sap.xpi.ibdir.client.jar

  • You can find the Below Error stack from the Java Console trace:

network: Cache entry not found [url: http://<Host:Port>/rep/repository/com.sap.aii.utilxi.core.jar, version: null]
network: Connecting http://<Host:Port>/rep/repository/com.sap.aii.utilxi.core.jar with proxy=DIRECT
network: ResponseCode for http://<Host:Port>/rep/repository/com.sap.aii.utilxi.core.jar : 200
network: Encoding for http://<Host:Port>/rep/repository/com.sap.aii.utilxi.core.jar : gzip
network: Server response: (length: -1, lastModified: Fri Apr 21 08:24:26 PDT 2023, downloadVersion: null, mimeType: application/java-archive)
network: Cache entry not found [url: http://<Host:Port>/rep/repository/com.sap.aii.utilxi.core.jar, version: null]
network: CleanupThread used 2 us
network: Downloading resource: http://<Host:Port>/rep/repository/com.sap.aii.utilxi.core.jar
    Content-Length: -1
    Content-Encoding: gzip
network: Remove cache entry: 
cache: Failed to delete:   \Users\XXXX\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\28\10a14bdc-7724f604
network: Disconnect connection to http://<Host:Port>/rep/repository/com.sap.aii.utilxi.core.jar
java.io.IOException: Premature EOF
    at sun.net.www.http.ChunkedInputStream.fastRead(Unknown Source)
    at sun.net.www.http.ChunkedInputStream.read(Unknown Source)
    at java.io.FilterInputStream.read(Unknown Source)
    at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)


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Environment

  • SAP NetWeaver
  • SAP Process Integration
  • SAP Process Orchestration

Keywords

Integration Builder, Integration Directory, Enterprise Services Repository, ID, ESR, com.sap.xpi.ibdir.client.jar, com.sun.deploy.net.FailedDownloadException, Unable to load resource, Premature EOF, Failed to delete, Cache entry not found. , KBA , BC-XI-IBC , Integration Builder - Configuration , Problem

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