Symptom
- A recruiter is unable to see the checkbox for a remote hire candidate.
- There is no option for the hiring manager or recruiter to check the checkbox for a remote employee in New Employee Step.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Initiate Onboarding for a remote hire.
- Complete the PHV and New Employee Steps.
- The Onboarding activity is completed to All Documents Submitted without showing the checkbox as per the blog.
Cause
System is working as designed.
- The checkbox 'Check here if you used an alternative procedure authorized by DHS to examine documents.' is only available for Hiring Managers when completing US I9 Section 2.
- This checkbox will not be presented in New Employee Step or in US I9 Section 1
Resolution
- The blog post for Onboarding 1.0 New I9 form update - SuccessFactors Onboarding 1.0: 2023 New Form I-9 Preview of Upcoming Changes
- There it explains:
- Hiring Managers now will have visibility to a Checkbox during Section 2 to indicate they've used the DHS-authorized alternative procedure to examine documents, rather than physical examination
- This means that the checkbox does not refer to a candidate as a remote hire, this checkbox is available ONLY during US I9 Section 2 for the Hiring Managers to check if they have used the DHS-authorized alternative procedure to examine the documents of the candidates such as via video call.
- This checkbox will not be presented during US I9 Section 1 or New Employee Step.
See Also
Keywords
New Form I9, Remote, Remote Hire, Section 2, Section 1, US I9, Remote checkbox, checkbox, ONB, ONB1.0, Onboarding, OBD , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem
Product
SAP SuccessFactors Onboarding 2305