Symptom
You have observed that, despite selecting the "Review by Administrator" option in the Maintain Approval Options for a specific time type, the system is not generating a task for the time administrators when time is recorded against the time type.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Business Configuration Work Center.
- Go to Overview View.
- Search for Time Types - XYZ (where XYZ stands for the name of the respective country).
- Open the activity.
- Open link Maintain Approval Options.
- Select the Time Type.
- Check option "Review by Administrator".
- Save it.
Cause
The system is working as designed. When the "Review by Administrator" option is selected for a specific time type in Maintain Approval Options, the review task for the time administrator is not triggered immediately after time is recorded. Instead, the task is only generated after the manager approves the recorded time. This ensures that only approved time entries are forwarded for administrative review.
Resolution
To ensure time administrator review tasks are generated, make sure that the manager first approves the employee's time. Only after the manager's approval will the system trigger the corresponding task for the time administrator.
Keywords
Review by Administrator, Time Type, Task, Time Administrator , KBA , SRD-HR-TLM , Time and Labour Management , How To