SAP Knowledge Base Article - Public

3388538 - Option "Review by Administrator" is not Working for Time Type

Symptom

You have observed that, despite selecting the "Review by Administrator" option in the Maintain Approval Options for a specific time type, the system is not generating a task for the time administrators when time is recorded against the time type.

Environment

SAP Business ByDesign 

Reproducing the Issue

  1. Go to Business Configuration Work Center.
  2. Go to Overview View.
  3. Search for Time Types - XYZ (where XYZ stands for the name of the respective country). 
  4. Open the activity.
  5. Open link  Maintain Approval Options.
  6. Select the Time Type.
  7. Check option "Review by Administrator".
  8. Save it.

Cause

The system is working as designed. When the "Review by Administrator" option is selected for a specific time type in Maintain Approval Options, the review task for the time administrator is not triggered immediately after time is recorded. Instead, the task is only generated after the manager approves the recorded time. This ensures that only approved time entries are forwarded for administrative review.

Resolution

To ensure time administrator review tasks are generated, make sure that the manager first approves the employee's time. Only after the manager's approval will the system trigger the corresponding task for the time administrator. 

Keywords

Review by Administrator, Time Type, Task, Time Administrator , KBA , SRD-HR-TLM , Time and Labour Management , How To

Product

SAP Business ByDesign all versions