SAP Knowledge Base Article - Public

3388551 - Error : 'Tax region for country United States in item XX is missing. You have to set the tax jurisdiction code manually on the Taxes tab' occurs in Customer Invoice Request

Symptom

You have created a Customer Invoice Request via webservice Managecustomerinvoicerequestin and the Invoice Request is inconsistent with the error "Tax region for country United States in item XX is missing. You have to set the tax jurisdiction code manually on the Taxes tab". The Tax Jurisdiction field is not editable in the invoice request and you cannot pass the same via webservice.

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Go to Customer Invoicing work center
  2. Go to Invoice Requests View
  3. Search for Invoice Request YYY(YYY is the ID of the External Invoice request created via webservice)
  4. You can see the Invoice request is inconsistent with error ""Tax region for country United States in item XX is missing. You have to set the tax jurisdiction code manually on the Taxes tab "(XX is the Item line number)
  5. In the Invoice request, it is not possible to add the Tax Jurisdiction manually as the field is grayed out and you cannot pass the tax Jurisdiction value via webservice as well.

Cause

The Tax Jurisdiction is determined automatically based on the rules set up in Tax Jurisdiction Determination Rules in the Business Configuration. For the system to determine the Tax Jurisdiction you have to ensure, the Sales Unit, Seller, Ship-to , Account party address are maintained accurately with correct tax jurisdictions and other address details.

Resolution

In order to maintain the rules , please follow the below steps:

  1. Go to Business Configuration work center.
  2. Go to Implementation Projects view.
  3. Open the activity list and open activity Tax on Goods and Services - US.
  4. Click Define Tax Jurisdiction Determination Rules.
  5. You can add new rows are create your own rules.

Once the rules are maintained, address in parties of the invoice request is consistent , the system will automatically determine the tax jurisdiction for the invoice requests created from the webservice aswell.

See Also

2882306 - Existing US Sales Tax Jurisdiction Determination Rules are not Editable

Keywords

Tax Jurisdiction; Managecustomerinvoicerequestin;  , KBA , SRD-CRM-INV , Customer Invoicing , Problem

Product

SAP Business ByDesign all versions