SAP Knowledge Base Article - Public

3388712 - Customer Part Number Field Is Not Available In The Sales Order Items Tab


You have added Customer part number field in product master data but it is not visible in the sales order items tab.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Sales Order work center.
  2. View: Sales Orders.
  3. Show: All orders.
  4. Search and edit ABC (ABC represents Sales Order ID).
  5. Navigate to Items tab.


This is system standard behavior, as the Customer Part Number field is not available as a standard field.


You have to create Extension field for Customer Part Number field in sales order items tab.

Choose the Calculation rule: Product ID (ProductBuyerID - ItemProduct)

Please refer to help documents which brief creation and adding extension fields.

See Also

Extension Fields Quick guide:

Create Extension field:

Relevant KBA: 3345375 - Customer Part Number Not Showing In Documents

1733731 - The Customer Part Number is not Displayed in the Product Description of the Form
3220672 - Customer Part Number is not mapped on the XML that is sent to the Outbound Delivery Form


Customer Part Number, Sales Order, Account, Items, Product, Extension Field , KBA , AP-SLO-SO , Sales Order , Problem


SAP Business ByDesign 2308 ; SAP Business ByDesign 2311