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3388747 - Calling DPC Push webservice error while using SAPRouter for Diagnostics Agent connectivity

Symptom

This KBA is for the situation where the connection between the Diagnostics Agent and the Solution Manager needs to be established via SAPRouter in between.

In dpc.log of Diagnostics Agent, the following error is reported.

MM DD, YYYY HH:MM:SS PM [Thread[ExRun:dpc:job_1,5,dpc:job:ExecTG]] Error      [DPCServicePushVersionJob.pushVersioninfo] Error occurred when calling the DPC Push web service. (Endpoint: http://<FQDN of Solution Manager ABAP>:<ABAP HTTP Port>/sap/bc/srt/scs/sap/e2e_dpc_push?sap-client=<ClientID>).

[EXCEPTION]

java.lang.reflect.UndeclaredThrowableException

    at com.sun.proxy.$Proxy39.e2EDpcPushCfgVersion(Unknown Source)

    at com.sap.smd.dpc.job.DPCServicePushVersionJob.pushVersioninfo(DPCServicePushVersionJob.java:90)

    at com.sap.smd.dpc.job.DPCServicePushVersionJob.run(DPCServicePushVersionJob.java:55)

    at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:47)

    at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:785)

    at java.lang.Thread.run(Thread.java:838)

Caused by: java.lang.reflect.InvocationTargetException

......

Caused by: com.sun.xml.internal.ws.client.ClientTransportException: HTTP transport error: java.net.SocketTimeoutException: connect timed out (local port xxxxx to address xx.xx.x.xxx, remote port xxxxx to address xxx.xxx.x.xxx (FQDN of Solution Manager))


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Environment

  • SAP Solution Manager 7.20

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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