3388875 - Print form service (PFS) error: HCP Account logon credentials missing

Symptom

HCP Account logon credentials missing error on Business tile or when uploading a form on Maintain Onboarding templates:

ChangeSet index 1 - ChangeSet index 1 - ???HCP Account logon credentials missing??

Environment

SAP SuccessFactors Onboarding

Cause

Refresh

Resolution

Please raise a ticket to SAP with the details:

Company ID
Support Access
PFS URL
PFS User
PFS Password

Support Engineer please see internal memo as it may requires a script to run.

Keywords

PFS, print, form, service, error, ChangeSet, index, ChangeSet index 1, HCP, Account, logon, credentials, missing, File, could, not, be, uploaded , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

Product

SAP SuccessFactors Onboarding all versions

3388875 - Print form service (PFS) error: HCP Account logon credentials missing - Onboarding