SAP Knowledge Base Article - Public

3388881 - New Empty Line Added when Selecting a Value in Marketing Attribute


In Contact, when you select a new value from the dropdown field in Marketing Attributes, a new empty line is added. 


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Customers Workcenter.
  2. Navigate to Contacts view.
  3. Open any Contact. 
  4. Go to Marketing Attributes facet.
  5. Click Edit.
  6. Select an value in any attribute. 
  7. You will see that a new empty line is added below. 


This is the way the UI allows maintenance of Marketing Attributes, allowing multiple values.

With the new line added, you are able to add multiple values for the attributes, avoiding the need of action buttons like "+" or "add". So, it was chosen to solve it with an initial line.


This is the system behavior based on how the system was designed. 


Marketing , Attributes , Row , Line , Added , Value , Empty  , KBA , LOD-CRM-BF-BA , Business Attributes , How To


SAP Cloud for Customer core applications 2308