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3388889 - Secondary site of HANA System Replication cannot start up: updating SSFS file failed

Symptom

1. HANA System Replication secondary site is registered to its primary site but fails to start.

2. Entries like below are logged in the nameserver traces on the secondary site.

nameserver_<hostname>.3<instance>01.<counter>.trc:

i sr_nameserver    DRClientUtils.cpp(00192) : Updating SSFS file
e sr_nameserver    DRClientUtils.cpp(00195) : updating SSFS file failed
e sr_nameserver    RootKeyStoreDistribution.cpp(00033) : loadTopology: deserializing root keys and writing to root key store 'SSFS' failed
e sr_nameserver    RootKeyStoreDistribution.cpp(00034) : loadTopology: Fetching root keys (dr_getssfs) failed
f NameServer       TREXNameServer.cpp(03732) : Probably inconsistent SSFS! Please refer to SAP note http://service.sap.com/sap/support/notes/2194396 -> stopping instance ...
f NameServer       TREXNameServer.cpp(03745) :  stopping topology thread
f NameServer       TREXNameServer.cpp(03747) :  got shutdown scope
f NameServer       TREXNameServer.cpp(03751) :  stopped topology thread
e Basis            TREXNameServer.cpp(03761) : Process exited due to an error via explicit exit call with exit code 1 , no crash dump will be written

3. You have checked SAP Note 2194396. You have verified that the instance SSFS master key or, if using LSS, PKI SSFS master key files (not to confuse with PKI ssfs key and data files) are identical on the primary and the secondary sites.


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Environment

SAP HANA, platform edition 2.0

Product

SAP HANA, platform edition 2.0

Keywords

SSFS mater key, HANA System Replication, dr_getssfs , KBA , HAN-DB-HA , SAP HANA High Availability (System Replication, DR, etc.) , HAN-DB-SEC , SAP HANA Security & User Management , Problem

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