Symptom
Notification has been associated with maintenance order, however the subphase still remain as 'Accepted(Request) ' instead of being updated to subphase 'Order Assigned (Request)'.
Environment
SAP S/4HANA Cloud
Cause
It is not supported by mixing scope items with different profiles. it will cause subphase miss match.
For examples:
- For notification type Y1, if order type assigned is YA01, the scope item with different profiles are not mixed.
- For notification type Y1, if order type assigned is YA02/YA03, the scope item with different profiles are mixed.
Resolution
It is suggested to use same order type and notification type. Alternatively, proceed with notification since the status is calculated correctly(ORAS is set),the assignment of the order is also visible.
See Also
Keywords
Notification subphase, Accepted (Request),Order Assigned (Request), ORAS , KBA , PM-WOC-MN-2CL , Maintenance Notifications (Public Cloud) , Problem