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SAP Knowledge Base Article - PreviewSymptom
An A/R credit memo based on an A/R invoice with a linked A/R down payment invoice (DPI) remains in open status, if the credit memo's row amount was set to zero. The DPI amount gets unapplied as well.
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Environment
SAP Business One
Product
SAP Business One all versions ; SAP Business One, version for SAP HANA all versions
Keywords
credit note, unreconciled, negative balance, closed, aging, DPR, impossible , KBA , arap , incident , SBO-SD-CRE , A/R Credit Memo , SBO-SD-DPI , A/R Down Payment Invoice , SBO-PUR-CRE , A/P Credit Memo , SBO-PUR-DPI , A/P Down Payment Invoice , How To
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