3389387 - Too many transaction types as follow-up documents

List of follow-up documents contains more transaction types than the customizing option "Define Copying Control for Transaction Types".

For instance, SRVR (Service Request) has been assigned to SC (Service Contract) and SRVO (Service Order) as Target documents.

However, the list of follow-up documents for SRVR includes Tasks and Activities document types.

SAP S/4HANA

SAP CRM

KBA , CRM-S4-BTX , S4CRM: Business Transaction Framework , CRM-BF , Basic Functions , CRM-S4-SRV-CTR , S4CRM: Service Contract , CRM-S4-SRV-SCO , S4CRM: Service Confirmation , CRM-S4-SRV-SRQ , S4CRM: Service Request , CRM-S4-SRV-SVO , S4CRM: Service Order , Problem