3389439 - The difference between „Schedule an Expert" and „Expert Service" for Commerce portfolio

Symptom

In this article you will find information what is a difference between "schedule an Expert" and "Expert Service" support.

You will be able to define which SAP team is able to solve your problem and which channel of communication can be used for that.

Environment

Commerce Cloud

Commerce On Prem solution

Keywords

SaE Expert Chat Schedule an Expert Expert Service

, KBA , CEC-SCC-PLA-PL , Platform , CEC-SCC-COM-SRC , Search , CEC-SCC-COM-PRO , Promotion Module - Promotion Engine , CEC-SCC-COM-SEDIT , SmartEdit , CEC-SCC-CDM , Commerce Data Management , How To

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