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SAP Knowledge Base Article - PreviewSymptom
In this article you will find information what is a difference between "schedule an Expert" and "Expert Service" support.
You will be able to define which SAP team is able to solve your problem and which channel of communication can be used for that.
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Environment
Commerce Cloud
Commerce On Prem solution
Product
SAP Commerce 2011 ; SAP Commerce 2105 ; SAP Commerce 2205 ; SAP Commerce Cloud 2211 ; SAP Hybris Commerce 6.7
Keywords
SaE Expert Chat Schedule an Expert Expert Service
, KBA , CEC-SCC-PLA-PL , Platform , CEC-SCC-COM-SRC , Search , CEC-SCC-COM-PRO , Promotion Module - Promotion Engine , CEC-SCC-COM-SEDIT , SmartEdit , CEC-SCC-CDM , Commerce Data Management , How To
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