SAP Knowledge Base Article - Preview

3389439 - The difference between "Schedule an Expert" and "Expert Service" for Commerce portfolio


In this article you will find information what is a difference between "schedule an Expert" and "Expert Service" support.

You will be able to define which SAP team is able to solve your problem and which channel of communication can be used for that.



Commerce Cloud 

Commerce On Prem solution


SAP Commerce 2011 ; SAP Commerce 2105 ; SAP Commerce 2205 ; SAP Commerce Cloud 2211 ; SAP Hybris Commerce 6.7


SaE Expert Chat Schedule an Expert Expert Service


, KBA , CEC-SCC-PLA-PL , Platform , CEC-SCC-COM-SRC , Search , CEC-SCC-COM-PRO , Promotion Module - Promotion Engine , CEC-SCC-COM-SEDIT , SmartEdit , CEC-SCC-CDM , Commerce Data Management , How To

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