SAP Knowledge Base Article - Public

3389485 - Error "Cannot invoke "com.jobs2web.common.util.TokenRequest.toString()" because "tokenRequest" is null" in the Recruiter Sync - Recruiting Marketing


When accessing the Export Automated Process Logs in Command Center, the following error is displayed in the Recruiter Sync logs:

 "Cannot invoke "com.jobs2web.common.util.TokenRequest.toString()" because "tokenRequest" is null"


SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Access Command Center
  2. Access Export Automated Process Logs
  3. Open the file
  4. In the Recruiter from ATS section you will see the error


This happens because the Company Id or Deployment Data Center is configured incorrectly in Career Site Builder.


Please correct the Company Id or Deployment Data Center fields on Career Site Builder > Settings > Site Configuration > Site Integration tab.

After performing the above change, click on the Execute Now button.


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SAP SuccessFactors Recruiting all versions