SAP Knowledge Base Article - Preview

3389556 - In case of delivery split and if order is already complete, authorization is not possible via Resolve Payment Card Issues app

Symptom

The sales order is complete and a delivery split was created with reference to it. The authorization was already used by the first delivery. When trying to process the next delivery, message V/032 (Insufficient authorization for sales document &1) is raised due to insufficient authorization.

It is expected that app Resolve Payment Card Issues would authorize the sales document but it is not selected in the job from the app. As a result, message V/032 is still raised when  trying to process the delivery.


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Environment

  • Sales and Distribution (SD)
  • SAP S/4HANA

Product

SAP S/4HANA all versions

Keywords

Insufficient authorization, Payment Card, F4793, F2758, VCC1, RV21A001, RV21A010, split, Resolve Payment Card Issues, Schedule Job, Reauthorizations, V/032     , KBA , SD-BIL-IV-PC , Payment Cards , Problem

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