SAP Knowledge Base Article - Preview

3389582 - Changing C4C Contact status from Active to Obsolete, The replication sets it back to Active.

Symptom

Changing the status of a C4C contact from Active to Obsolete after replication to ERP system sets the status back to active.


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Environment

  1. SAP Cloud for Customer.
  2. SAP ERP.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Cloud for Customer integration with SAP ERP all versions ; SAP Cloud for Customer integration with SAP S/4HANA all versions

Keywords

Cloud For Customer, ERP, Contact Person, Active, Obsolete, Replication, Communication arrangement filter, Filter, Status, re-activate , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

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