SAP Knowledge Base Article - Public

3389596 - After importing termination details, EP status remains active

Symptom

After importing termination details, EP status fails to become inactive immediately but remains active.

If terminating via Take action, EP status become inactive immediately.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

1. Log into the instance.

2. Go to Import employee data >> import termination details.

3. Confirm termination record is uploaded successfully. 

4. Download the latest UDF, see status is still active.

Cause

In Job Information records, inactive or deleted legal entities/companies are used for sample user.

Resolution

Check every job information record and make sure legal entities/companies maintained there are valid. 

Keywords

legal entity, company, valid, invalid , KBA , LOD-SF-EC-TER , Termination Details , How To

Product

SAP SuccessFactors Employee Central all versions