SAP Knowledge Base Article - Public

3389630 - Port Opening Request for Third-Party C4C Integration

Symptom

Seeking to utilize a non-standard port for third-party integration solution with C4C, specifically one that is not 80 or 443. Requesting the C4C team to facilitate port opening.

Environment

  • SAP Cloud for Customer

Resolution

Before initiating a service request to open the port, please ensure comprehensive addressing of the following inquiries, and attach them to the case, as the C4C operation team will be verifying these responses:

  1. Why do you need this custom port?
  2. How have you managed without the port until now?
  3. How long will you need the port open?
  4. Have you considered any other solutions?
  5. What is the destination IP address?

Keywords

Port Opening , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-C4C-NET , Network Connectivity and Certificates , How To

Product

SAP Cloud for Customer core applications all versions