Symptom
Seeking to utilize a non-standard port for third-party integration solution with C4C, specifically one that is not 80 or 443. Requesting the C4C team to facilitate port opening.
Environment
SAP Cloud for Customer
Resolution
Before initiating a service request to open the port, please ensure comprehensive addressing of the following inquiries, and attach them to the case, as the C4C operation team will be verifying these responses:
- Why do you need this custom port?
- How have you managed without the port until now?
- How long will you need the port open?
- Have you considered any other solutions?
- What is the destination IP address?
- What is the source C4C URL?
- Will the connection be encrypted: XXXXXXX? (We support TLS1.2 only)
- Protocol HTTP or HTTPS?
Keywords
Port Opening , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-C4C-NET , Network Connectivity and Certificates , How To
Product
SAP Cloud for Customer core applications all versions