SAP Knowledge Base Article - Public

3389698 - Time Forms Template Is Not Present In RBP Permission

Symptom

  • After creating a document generation template of category 'Absence Forms', the template is not present in the Manage Permission Role under 'Manage Time Forms Templates'
    • OR
  • Error occurs "Assertion failed: permission list is empty" on clicking on "Manage Time Forms Templates" in Manage Permission Role

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Environment

SAP SuccessFactors Employee Central - Time Off

Reproducing the Issue

  1. Create Time Form template as mentioned in the handbook: Implementing Time Forms: Creating the Template
  2. Navigate to Manage Permission Role -> Manage Time Forms Templates. Either:
    • The created template is missing OR
    • Error occurs as "Assertion failed: permission list is empty"

Cause

This is a known limitation of RBP not refreshing when Document Generation Template of category 'Absence Forms' is created.

Resolution

  • Engineering team is working on enhancing the limitation (ECT-202010). The plan is to enhance it in the 1H 2024 release, but no yet confirmed.
  • Until then, one of the below workaround can be followed:
    • After Time Form template is created -> Create a dummy document generation template of category 'Document Generation' -> Save.
      • This will refresh the RBP immediately, and therefore the absence form template will be visible in Manage Permission Role.
      • You may delete the dummy document generation template afterwards. OR
    • From Provisioning, run the 'Refresh RBP Model' job, after which the Time Form template will be visible in Manage Permission Role OR
    • Wait for the nightly 'Refresh RBP Model' job to auto run, after which the Time Form template will be visible in Manage Permission Role

See Also

Keywords

KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central 2311