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SAP Knowledge Base Article - PublicSymptom
How can I configure the automatic determination of the employee responsible in Credit Memo.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Select New Manual Credit Memo
The employee responsible is not filled as you expect.
Cause
The employee responsible fetched by the system is the logged on user.
Resolution
This is standard system behavior, the employee responsible will be filled with the business user that logged in.
Keywords
Work Distribution; New Manual Credit Memo; , KBA , SRD-CRM-INV , Customer Invoicing , Problem
Product
SAP Business ByDesign all versions
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