SAP Knowledge Base Article - Public

3389928 - Generated Documents naming in Quotes

Symptom

  • When you delete any document from under the Documents tab in the quote, for example testdocument-3.docx, and there are documents ranging from testdocument-1.docx to testdocument-5.docx; and then when you generate a new document, the new document has the naming as testdocument-3.docx.
  • But the want is that the newly generated documents should continue as testdocument-6.docx and so on.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Go to any quote and generate documents
  2. Generate upto 5 documents
  3. Each new document will automatically have a number assigned as it's suffix and this will be in increasing order
  4. Now delete testdocument-3.docx
  5. And generate 1 more document
  6. The newly generated document has naming as testdocument-3.docx
  7. But the expectation is that it should be named as testdocument-6.docx.

Cause

This is happening as per design.

Resolution

Since this is happening as per design, you can create an enhancement request via Influence portal if you still need this requirement.

See Also

3271042-  Enhancement Request

Keywords

generated documents, quotes, naming,  , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP Cloud for Customer core applications 2308