SAP Knowledge Base Article - Preview

3390015 - ID Mapping for integration fails to upload in Cloud for Customer.

Symptom

You are using the Excel add in feature to upload ID mappings for integration in Cloud For Customer and it fails with the error message "The remote server returned an error: (504) Gatewaytimeout. Total Number of Records Saved : 0".


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Environment

  • SAP Cloud For Customer.
  • SAP C4C Excel add in.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer integration with SAP ERP all versions ; SAP Cloud for Customer integration with SAP S/4HANA all versions

Keywords

ID mapping, upload, Error, 504 Gateway, ERP, Accounts, Excel, Excel Add in, Category Person, Cloud for Customer, C4C, .Csv, Max rows, Records saved 0. , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

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