3390179 - Error: The requesting s-user <S-user> is not part of Company <company code>

Symptom

Job SAP_LMDB_DOWNLOAD_CONTENT is failing with error below.

Job log overview for job: SAP_LMDB_DOWNLOAD_CONTENT
Date Time Message text

Job started
Step 001 started (program RLMDB_IMPORT_DOWNLOAD_CONTENT, variant &0000000000000, user ID SM_DL_LDB)
Starting job execution (attempt 1 of 3)
Sending request for download metadata for next job run (download user <S-user>
Retrieving import metadata from SAP Support Portal for namespace sld/active
The requesting s-user <S-user> is not part of Company <Company Code>.
Job cancelled after system exception ERROR_MESSAGE

Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

metadata, not part, company, not part of company, SAP_LMDB_DOWNLOAD_CONTENT , KBA , SV-SMG-LDB , Landscape Management Database (LMDB) , SV-SMG-SVC , Administration of Service Connections with Solution Manager , Problem

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