SAP Knowledge Base Article - Public

3390377 - Account balance for Supplier ABC is not 0


Supplier Invoices associated with the Purchase Order (in the document flow) are cancelled, still the Account balance for the Supplier used in the Purchase Order is not 0.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Payables work center
  2. Go to Suppliers view and search for Supplier ABC
  3. We see account balance is not 0


If we go to Payables work center -> Suppliers view -> search for Supplier ABC -> click on View, there will be line item which will be in status Open. 

Click on the respective External Reference id, Invoices which are not cancelled will appear here.

As there is pending Invoice to be cancelled for the Supplier ABC, the balance was not showing as 0.


Cancel the open Invoice. After few minutes, login again and the balance will be updated to 0. 


Supplier account balance is not 0, account balance of supplier, invoice not cancelled in the purchase order.  , KBA , SRD-SRM-SI , Supplier Invoicing , Problem


SAP Business ByDesign 2308