SAP Knowledge Base Article - Public

3390388 - Approval Error in Collaboration Hub preview mode

Symptom

Whenever you open a model in preview mode, a prominent approval error is thrown in the header bar. It even occurs with processes that went through a successful approval workflow before. It is also not localized. The error does not occur in published mode.

Environment

Source: portal
Type: Productive System
System ID/Name: CLOUD / Arbeitsbereich
Product version:
System managed by: SAP Cloud Tenant
Install base item: Arbeitsbereich
Sold product: BUSINESS PROCESS INTELLIGENCE

Resolution

The Approval Error message is displayed when approval workflow functionality is technically available on your workspace, but has not been activated.
If you want to eliminate the error message, please activate approval workflow according to our documentation:

https://help.sap.com/docs/signavio-process-manager/workspace-admin-guide/activate-approval-workflows

Keywords

Approval, Error, Preview  , KBA , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , Problem

Product

SAP Signavio Process Manager all versions