3390757 - Performance Forms Launch to an Alternate Route User Step When Using 'Scheduled Launch'

When a performance form is scheduled to be launched at a later date, the form launches to an Alternate Route User step.

SAP SuccessFactors Performance Management

1. Configure a Route map with only one step and the step owner for the role Originator
2. Launch a form with the form template associated to the described Route Map by launch form tool or Manage schedule reviews.
3. In the Launch Form tool, choose the "Later" radio under "One-Time". 
4. Search and add the target subject
5. Wait for the form creation
6. Check the Form Route map in the Route Form tool > The Alternate Route User Step is added

The route map has one step for an O (Originator) role

This is expected behavior as the system is not designed to launch a form with one route map step assigned to the O (Originator) role.

Workarounds:

• Add additional steps to the route map by following Implementing and Managing Performance Management - Creating a Route Map
• Populate a different role for the first step. Available roles are in Implementing and Managing Performance Management - Roles
• Change the form's route map by using Modify Form Route Map. Steps are in Implementing and Managing Performance Management - Modifying Route Maps.

• 2077339 - Alternate Route User Step - U Step - Performance Management
• Implementing and Managing Performance Management - Creating a Route Map
• Implementing and Managing Performance Management - Roles
• Implementing and Managing Performance Management - Modifying Route Maps

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