SAP Knowledge Base Article - Public

3390809 - Error: "An error occurred. Please create an incident on component FIN-CS-ICR" when running a matching job

Symptom

When attempting to run the matching method in the "Manage Assignment" or "Define Matching Method" apps, or when scheduling a matching run job in the "Schedule Matching Run Job" app, an error occurs. 
The error message displayed is: "An error occurred. Please create an incident on component FIN-CS-ICR"."

Environment

SAP S/4HANA Cloud

Resolution

1. The user should contain the catalog SAP_FIN_BC_ICA_ME_RUN_PC.

2. The Write Access for the role contained in the catalog SAP_FIN_BC_ICA_ME_RUN_PC should be No Restricted.

See Also

KBA 3380734 - An error occurred. Please create an incident on component FIN-CS-ICR. 

Help: Restriction Types and Fields

Keywords

ICMR, Matching Run, Schedule Matching Run Job, Matching Method , KBA , FIN-CS-ICR-2CL , S/4HANA Intercompany Matching and Reconciliation (Publ Cld) , Known Error

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions