SAP Knowledge Base Article - Public

3390861 - Customer Account Statement Display Sequence


You created the customer account statement and noted that some line entries are not sorted by posting date, and you wonder what the logic of display sequence is.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Receivables work center.
  2. Go to Customer Account Statement view.
  3. Click on Run ID: AAA.
  4. Click on 'View Report Run Results'.
  5. The line entries with description clearing-discounts/cr are not sorted by posting date. They are actually grouped and listed towards the end of the customer statement. 


The logic of the customer account statement display sequence is divided into two sections.

The first section deals with line items which stores information about invoice/credit memo/payment items and which are then added first into the file.

The second section deals with split line items which holds information about discounts/credits and are added at the end of file and final amount is calculated. There is a clear technical separation done within the logic. 


This is the expected system behavior.


customer account statement, posting date, clearing-discounts , KBA , SRD-FIN-ACR , Receivables , Problem


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