SAP Knowledge Base Article - Public

3391136 - [Onboarding] E-signature for i-9 Section1 is showing as completed after triggering section1 correct data

Symptom

The Form I-9 signature step is incorrectly shown as complete by the new hire after the correct data process is triggered.

Environment

SAP SuccessFactors Onboarding

Cause

  • This is a Known Issue.
  • We are aware of the issue and working to fix in 2H 2023 Release

Resolution

See Also

Keywords

KI2311, OBX-27400, i9 e-signature, e-signature, compliance, dashboard, compliance status , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Known Error

Product

SAP SuccessFactors Onboarding 2311