Symptom
The Form I-9 signature step is incorrectly shown as complete by the new hire after the correct data process is triggered.
Environment
SAP SuccessFactors Onboarding
Cause
- This is a Known Issue.
- We are aware of the issue and working to fix in 2H 2023 Release
Resolution
- The fix for this issue is planned to be deployed on 2H 2023 Release
- For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad
Keywords
KI2311, OBX-27400, i9 e-signature, e-signature, compliance, dashboard, compliance status , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Known Error
Product
SAP SuccessFactors Onboarding 2311