SAP Knowledge Base Article - Public

3391236 - Application error on termination action - Employee Central

Symptom

When trying to terminate an employee there is an application error prevent to save the action.

Environment

SAP SuccessFactors Employee Central

Cause

"Job Relationships" portlet is disabled in the configuration, which is a required portlet and must be enabled in Employee Central.

For more information for required portlets in Employee Central can be checked in following KBA: 2586311 - Manage Business Configuration: Which hris-elements must be enabled and configured for Employee Central

Resolution

In order to correct the error please check steps:

  1. Go to: Manage Business Configuration
  2. Click: Employee Central > HRIS Elements > jobRelationsInfo
  3. Click: Take Action > Make Correction
  4. Set Enabled = Yes
  5. Save

Keywords

Cannot invoke "com.successfactors.hris.bean.vo.HrisActionVO.getTitle()" because "this.transferJobRelationsActionVO" is null, error, application, termination, issue, jobRelationsInfo , KBA , LOD-SF-EC-TER , Termination Details , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions