3391260 - Campaign Field of Marketing Section of E-mail Not Visible

You noticed that e-mails have a marketing section in its header and inside it a campaign field. You cannot, however, make campaign field visible for your e-mail despite setting it as visible in adaptation mode, remaining as greyed-out.

SAP Cloud for Customer

1. Go to the Activities work center.
2. Open the E-mails work center view.
3. Open e-mail ABC (where ABC is the ID of an e-mail).

You notice the campaign field not visible for ABC.

ABC is an e-mail that is not an e-mail blast or a direct email marketing campaign.

This marketing section of an e-mail is only visible if the email originated from a e-mail blast or a direct email marketing campaign. If the email is not a result of one of those conditions, the campaign field will not be visible.

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