SAP Knowledge Base Article - Public

3391260 - Campaign Field of Marketing Section of E-mail Not Visible


You noticed that e-mails have a marketing section in its header and inside it a campaign field. You cannot, however, make campaign field visible for your e-mail despite setting it as visible in adaptation mode, remaining as greyed-out.


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Reproducing the Issue

  1. Go to the Activities work center.
  2. Open the E-mails work center view.
  3. Open e-mail ABC (where ABC is the ID of an e-mail).

You notice the campaign field not visible for ABC.


ABC is an e-mail that is not an e-mail blast or a direct email marketing campaign.


This marketing section of an e-mail is only visible if the email originated from a e-mail blast or a direct email marketing campaign. If the email is not a result of one of those conditions, the campaign field will not be visible.


Campaign ; Field ; Marketing ; Section ; E-mail ; Not ; Visible ; Hidden ; Adaptation ; Mode ; Set ; As ; Visible ; Greyed ; Out ;   , KBA , LOD-CRM-ACT , Activities , How To


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