SAP Knowledge Base Article - Public

3391334 - SuccessFactors Generative AI Availability - SuccessFactors (1H 2024)

Symptom

Features with Generative AI capabilities will become available as part of SuccessFactors H1 2024 release

Environment

SAP SuccessFactors HXM Suite

Resolution

SuccessFactors Generative AI features are available in the following Data Centers:

 

SuccessFactors DatacentersBusiness Technology Platform Regions
DC22cf-eu10
DC33cf-eu11
DC41cf-us10
DC47cf-us10
DC50cf-us10
DC52cf-us10
DC55cf-eu11
DC57cf-eu11
DC60cf-us10
DC62cf-us10
DC66cf-us10
DC68cf-us10
DC70cf-us10
DC74cf-eu11

For a complete list of each BizX Data Centre and their regional location, please see 2089448 - SuccessFactors Data Center Name, Location, Production Login URL, Production Domain Name, External Mail Server Details and Outbound IP addresses.

These features requires the license SAP AI Unit SKU. For more information, please contact your Account Executive. Once you've purchased the SAP AI Units, the options below will be available to be enabled in your Provisioning side:

  • Enable Al-Assisted HXM Content Generator (You must purchase the SAP Al Units license in order to use this feature. Please contact your Account Executive to know more about the purchasing process.)
  • Enable Al-Assisted HXM Skills (You must purchase the SAP Al Units license in order to use this feature. Please contact your Account Executive to know more about the purchasing process.)

Notes:

  • If the options above are greyed out in Provisioning, the purchase of SAP AI Units has not been successfully completed. Please check with your AE. 
  • Joule is separate to SuccessFactors Generative AI. For Joule Availability in SAP SuccessFactors, please refer to this KBA: https://me.sap.com/notes/0003390798
  • SuccessFactors Generative AI features are supported in both Azure US-East and Azure EU Central
  • SuccessFactors Generative AI features are not supported in China nor KSA
  • EU Access is currently supported for SuccessFactors Generative AI features on DC33, DC55, DC57 & DC74.
  • SuccessFactors Data Center notation for 'DC' is short for Data Center
  • BTP Region notation for 'cf' is short for Cloud Foundry

See Also

2089448 - SuccessFactors Data Center Name, Location, Production Login URL, Production Domain Name, External Mail Server Details and Outbound IP addresses

Job Description Enhancement Using AI | SAP Help Portal

Interview Questions Generation Using AI and Applicant Evaluation in Microsoft Teams | SAP Help Portal

Prepare for and Evaluate Interviews in Microsoft Teams

Joule Now Supported in SAP SuccessFactors | SAP Help Portal

3396784 - SuccessFactors Generative AI Multilingual Creation- Recruiting Management 

Keywords

2H, 2023, job, description, ai, recruiting, rcm, profile, builder, job, posting, RCM-117092, interview questions, RCM-117700, joule, GenAI, preview, production release, job description, enhance using AI, generative AI, , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-OBX , Onboarding 2.0 , LOD-SF-RCM , Recruiting Management , LOD-SF-EC , Employee Central , LOD-SF-EP , People Profile (Employee Profile / PP3) , LOD-SF-CMP , Compensation Management , LOD-SF-LMS , Learning Management System , LOD-SF-SCM , Succession Management , Product Enhancement

Product

SAP SuccessFactors HCM suite all versions