SAP Knowledge Base Article - Preview

3391653 - Outbound message doesn't contain external ID for Sales Organizational units

Symptom


Outbound message processing the system is unable to determine the unique ID mapping for the Sales Office, Sales Organization, Sales Functional Unit ID or other organizational units


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Environment

  • SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Cloud for Customer integration with SAP ERP all versions ; SAP Cloud for Customer integration with SAP S/4HANA all versions

Keywords


Sales Order, Unique ID Mapping, Sales Office, Duplicate Mapping, SAP Cloud for Customer, ID MAPPING FOR INTEGRATION, CRM Organizations and Units, Sales Functional Unit, ReceiverSalesOrganizationID missing, Sales Office, Sales Group, SalesGroupID, SalesOfficeID , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , Problem

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