SAP Knowledge Base Article - Public

3391823 - Internal Transfer process initiated from Recruiting is skipping the Review New Hire Data and changing the employee profile - Onboarding

Symptom

When the candidates are initiated as internal hires with a transfer event from Recruiting module, data is directly updated into employee profile without going through data review steps in Onboarding.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiate Onboarding for internal hire from Recruiting.
  2. Onboarding process is not created for internal hire. 
  3. Job requisition shows user is moved directly to Hired status, and the new position details are added directly to user's employee profile. 

Cause

This is an expected behavior. 

Resolution

For internal hires, when the initiate onboarding is done from Recruiting, the expected process flow is that the data will be directly updated to Employee Central (EC) first.

Post the update to EC, the transfer rule will be run and trigger the Transfer event. In response to the transfer event from EC, a crossboarding process will be created in the onboarding dashboard.

The candidate status is updated from Ready to Hire to Hired due to candidate does not go to through Manage Pending Hires as it's not a part of the Internal Hire process. 

Keywords

Onboarding, obx, ec, employee, profile, new, hire, data, review, update, job, info, crossboarding, internal, transfer, hire , KBA , LOD-SF-OBX-XBD , Crossboarding , LOD-SF-RCM-INT , Integration Center & Intelligent Services , LOD-SF-RCM-ONB , Onboarding integration , Problem

Product

SAP SuccessFactors Onboarding all versions