Symptom
You make changes in the Lead BO, however, when you save, you get the message: 'No changes detected; save not executed' 'Your entries have been saved'.
Environment
SAP Cloud For Customer
Reproducing the Issue
- Go to Sales Workcenter.
- Go to Leads Workcenter view.
- Open any Lead.
- Click on Edit.
- Now, open the same Lead but in a different Browser or in Incognito Mode.
- Click on Edit.
The lead is editable, but when you click on save, you get:
'No changes detected; save not executed'
'Your entries have been saved'.
Cause
1. The functionality of Save button is such that the messages we see are the result of clicking the Save button.
2. Even the name, status etc. fields is editable, but if object is locked, the save will not be executed on the database.
Thus, even though, the save is not executed, in the UI, these fields are still editable.
Resolution
This is the current system behaviour.
Keywords
lead, locked, fields, editable, 'No changes detected; save not executed'
'Your entries have been saved' , KBA , LOD-CRM-LM , Lead Management , Problem