SAP Knowledge Base Article - Preview

3391893 - Phone call participant determination is different when created from an Activity.

Symptom

Phone call participant determination is different when created from an Activity.


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

call list, participant, determination, live activity, individual customer, mobile , KBA , LOD-CRM-TLS , Tele-sales , Problem

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