Symptom
Adding an Approval Note to a Sales Quote and sending the Sales Quote back for Approval saves the Sales Quote but not the Note
Environment
SAP Cloud For Customer
Reproducing the Issue
- Go to Sales Work Center.
- Open Sales Quote Work Center View.
- Open any Sales Quote under Approval that can be Approved with Current User.
- Navigate to Approval tab.
- Insert approval note.
- Click on send back for revision or Approve.
- Refresh the Quote.
- After refresh, Note is blank.
Cause
After you enter the text in Approval Note, you have to hit Save button first before you click on Approve/Send Back For Revision.
Resolution
This is the current system behaviour
Keywords
sales quote, approval, note, send back for revision, approve, save , KBA , LOD-LE-CQP , Customer Quote Processing , Problem
Product
SAP Cloud for Customer core applications 2308