SAP Knowledge Base Article - Public

3391924 - You cannot edit a Survey from Survey Facet of Opportunity BO

Symptom

You cannot edit a Survey from Survey Facet of Opportunity BO

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to Sales Workcenter.
  2. Go to Opportunity Workcenter view.
  3. Open any Opportunity which has a Survey present.
  4. Go to Survey Facet.
  5. Select a Survey--> click More button --> click Edit option
  6. The survey opens in a new browser tab.
  7. Enter the mandatory fields and click Submit.
  8. You get an error message: 'Request not successful.'
  9. Close the survey.
  10. You get a system dump.

Cause

This is because HTML5 is sunset. 

Resolution

Directly use the Survey link to add Survey Response.

Keywords

survey, edit, dump, html5, opportunity, browser , KBA , LOD-LE-SUR-DEF , Survey definition = design time , Problem

Product

SAP Cloud for Customer core applications all versions