Symptom
You cannot edit a Survey from Survey Facet of Opportunity BO
Environment
SAP Cloud For Customer
Reproducing the Issue
- Go to Sales Workcenter.
- Go to Opportunity Workcenter view.
- Open any Opportunity which has a Survey present.
- Go to Survey Facet.
- Select a Survey--> click More button --> click Edit option
- The survey opens in a new browser tab.
- Enter the mandatory fields and click Submit.
- You get an error message: 'Request not successful.'
- Close the survey.
- You get a system dump.
Cause
This is because HTML5 is sunset.
Resolution
Directly use the Survey link to add Survey Response.
Keywords
survey, edit, dump, html5, opportunity, browser , KBA , LOD-LE-SUR-DEF , Survey definition = design time , Problem
Product
SAP Cloud for Customer core applications all versions