Symptom
- You integrate content from on-premise solutions with SAP Build Work Zone, standard edition by following Content Providers - On-Premise Solutions;
- Work Zone subdomain and runtime destination name are very long (the sum of the two elements is larger than 52 characters).
Example: <subdomain> + runtime-destination-name> is longer than 52 characters. - When trying to access the tile, you see either of below errors:
- <subdomain>-sapdelim-<runtime-destination-name>.launchpad.cfapps.<region>.hana.ondemand.com's server IP address could not be found.
- We can't connect to the server at <subdomain>-sapdelim-<runtime-destination-name>.launchpad.cfapps.<region>.hana.ondemand.com
- <subdomain>-sapdelim-<runtime-destination-name>.launchpad.cfapps.<region>.hana.ondemand.com's server IP address could not be found.
- When trying to run the URL that launches the tile outside of Work Zone in Chromium browsers (Chrome/Edge) results in a search and not in a navigation to the content.
For example, the following request: https://sample-work-zone-domain-sapdelim-very-long-runtime-destinatino-name.launchpad.cfapps.eu20.hana.ondemand.com/sap/bc/ui2/flp/ui5appruntime.html?sap-ui-app-id=appid&scenario=LAUNCHPAD&sap-startup-params=params will result the below in Google Chrome:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Build Work Zone, standard edition
- SAP Build Work Zone, advanced edition
- SAP SuccessFactors Work Zone
- SAP Business Technology Platform
Product
SAP Build Work Zone, advanced edition all versions ; SAP Build Work Zone, standard edition all versions ; SAP SuccessFactors Work Zone all versions
Keywords
server IP address could not be found, can't connect to the server, sapdelim, lenght, size, url size, url length, limit , KBA , EP-WZ-BCI , Business Content DesignTime Visualization , Problem
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